FAQ

Frequently Asked Questions (FAQ)

  1. What payment methods do you accept?

    We accept several payment methods including credit/debit cards, PayPal, and other secure online payment gateways. Rest assured, your payment information is encrypted and processed securely.

  2. How long will it take for my order to arrive?

    Delivery times may vary depending on your location and the shipping method selected. Typically, orders are processed and shipped within 1 business day. Once dispatched, you'll receive a tracking number to monitor the status of your delivery.

  3. Do you offer international shipping?

    No, we currently do not offer international shipping. However, we are working to add international shipping!

  4. What is your return and exchange policy?

    We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return or exchange it within 30 days of receiving it. Please refer to our Returns & Exchanges policy for more details.

  5. How can I track my order?

    Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and whereabouts of your package.

  6. I received a damaged or incorrect item. What should I do?

    We apologize for any inconvenience caused. Please contact our customer support team immediately with your order number and details of the issue, and we'll be happy to assist you with a replacement or refund.

  7. Are my personal and payment details secure on your website?

    Yes, we take the security and privacy of our customers' information very seriously. Our website is encrypted with the latest security protocols to ensure that your personal and payment details are kept safe and confidential.

  8. How can I contact customer support?

    If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us via email at support@bytetechdirect.com , or through our contact form on the website https://bytetechdirect.com/pages/contact. We strive to respond to all inquiries promptly.

If you have any other questions or require further assistance, please don't hesitate to reach out to us. We're committed to providing you with an exceptional shopping experience!